Booking Terms & Conditions
RENTAL TERMS
"Company" refers to CHEEEZ LTD.
"Premises" includes the studio, office, restroom facilities, kitchenette, and parking areas owned by CHEEEZ LTD.
"Customer" is the person or entity renting the Premises and/or equipment.
RATES
Rental rates are determined by the most current version of the Rental Rate Sheet in effect at the time of signing.
PAYMENTS & DEPOSITS
To confirm and hold a reservation, all rental fees, plus any refundable damage deposits, must be paid in full at the time of booking. In the case of additional equipment rental added on the shoot day, the rental fee and damage deposit must be paid by credit card or cash deposit at the time of rental.
CANCELLATIONS
Cancellations of confirmed bookings will result in the following consequences:
2 Days or more prior to rental date - All payments (100%) refundable.
Within 2 Days or less prior to rental date - Fifty percent (50%) of total rental fee refundable.
No-Show or less than 24 hours - No refunds and non-transferable.
All refunds will be issued by the Company once the Customer's payments and deposits have cleared the Company's account. If the Company must cancel the Customer's reservation, the Customer will be given, at the Company's sole discretion, either priority for rescheduling or a full refund. The Company is not liable for events beyond its control that affect the shoot, such as equipment failures within the building, power outages, weather conditions, acts of God, or emergencies. In such cases, the Company will refund a prorated portion of the Customer's payment based on the unused time.
LENGTH OF USE
Rental periods are pre-arranged at the time of booking and 30 minutes session, which includes 5 minutes for instructions and 20 minutes for the actual shoot and 5minutes for select and prints, 60minutes session, which include 5min for instructions and 45minutes for the actual shoot and 10minutes for select and prints. The Customer’s rental time begins promptly at the designated starting time and ends promptly at the designated ending time. This time includes both setup and breakdown. The studio must be cleaned and vacated by the end of the rental period. There will be no prior drop-off and/or pick-up of equipment, props, etc., after the completion of the shoot unless negotiated at the time of the rental contract, and additional fees may apply.
Early or extended hours must be arranged and paid for in advance, before the rental period begins. All customers and their teams must comply with their reserved session times.
CLEANING & TRASH
The customer agrees to leave the Premises and all contents and fixtures in the same condition as they were when the customer arrived. The company will dispose of the trash collected in the provided trash bins. The customer is required to discard larger items, such as personal props and set pieces. The disposal of large amounts of garbage due to large sets may incur additional costs. All items brought to the Premises by the customer must be removed by the customer.
STUDIO RULES
No fire or smoking is permitted in the building and within the studio.
Food and drink must be kept in designated areas.
Alcoholic beverages, non-prescription drugs, or illegal substances are strictly prohibited.
Music/voices should be kept at reasonable levels and should not contain vulgar or offensive lyrics or words.
The facility is to be used only for the agreed purposes.
No one will be admitted who is intoxicated or under the influence of illegal substances.
Pets are not allowed without prior consent from a company representative.
The maximum number of people allowed in a customer's party is 10 people. Please inquire ahead if your group exceeds this number.
CONTENT
By utilising our studios, you grant us the following rights to use that content:
a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the website and across different media including to promote the site or the service to expire when the user deletes the content from the site.
By utilising our studios, which facilitate the uploading of content to our website or interaction with other users, you acknowledge the following:
Non-Confidentiality: Any content produced within our studios and uploaded to our site is considered non-confidential and non-proprietary. While you maintain ownership rights in your content, you grant us and other site users a limited license to use, store, copy, distribute, and make your content available to third parties.
Right to Disclose: We reserve the right to reveal your identity to any third party claiming that content posted or uploaded by you infringes on their intellectual property rights or their right to privacy.
Content Removal: We retain the right to remove any of your posts on our site if they are deemed non-compliant with the content standards outlined in our policy, according to our discretion.
WAIVER OF LIABILITY
The use of Company's premises and equipment is at the customer's own risk. The customer hereby agrees that the Company shall not be held liable for any direct, indirect, incidental, or consequential damage, injury, or loss to the customer, their party, or possessions while on the premises. The customer holds harmless and indemnifies the Company and its owners, agents, representatives, associates, officers, employees, guests, and tenants against any suit, claim, loss, accident, judgment, fine, injury, or damages, including reasonable legal costs. This indemnification shall remain in full force and effect during and after the term of the rental for causes arising during the rental term.
CONDUCT
This is a shared studio, and we maintain a professional environment. The customer shall be solely responsible for the conduct and welfare of all persons accompanying them while on the Company's premises. The customer agrees that a Company representative may, at the Company's sole discretion, be present at all times. If the representative observes or otherwise becomes aware of dangerous, pornographic, illegal, or negligent practices or activities, the representative reserves the right to stop the shoot and may require the customer and the customer’s party to leave immediately. The authorities will be alerted to any illegal activities witnessed by the Company representative. In such cases, no refund will be given for unused time. However, the Company and its representatives assume no responsibility to act in such cases. Customers are required to give advance notice if they intend to bring pets or animals into the studio.
CCTV
The premises are under 24-hour video surveillance for your safety and the protection of property.
AGE OF MODELS
The Customer is solely responsible for verifying that all photographic subjects are of legal age or are accompanied by a parent or legal guardian. The Company has no responsibility to determine or verify the ages of participants in the Customer’s activities. However, the Company reserves the right to demand proof of parental consent if models or photographic subjects are under the age of 18 and to terminate those activities if it becomes aware that violations of legal age requirements are occurring.
It is advisable for individuals under the age of 18 to be accompanied by a parent, guardian, or a responsible adult at all times. The Company disclaims any liability for instances of inadequate identification or any other form of age verification.
EQUIPMENT
Company agrees to provide equipment in good working order, but makes no special guarantees as to said equipment’s functionality or suitability to customer’s purposes. Customer shall notify Company immediately of any malfunction, damage or other issues with the equipment. Customer is advised to bring a mobile phone in case of emergency call. WiFi internet service is available during the rental period. Code for access will be provided in the reception.
DAMAGE
The Customer is solely responsible for any damage they or their party cause to the Company's property or equipment while using the Premises. This includes, but is not limited to, spills, excessive wear, and marks or stains on furniture, fixtures, or painted surfaces. In the event of such damage, the Customer agrees to compensate the Company for the cost of repairs or restoration, up to a maximum of £3,000.00. These costs will be charged directly to the credit or debit card used to make the booking.
ARBITRATION and MISCELLANY
If the parties are unable to resolve any controversy or claim arising under this Agreement, they agree to submit the dispute or claim to binding arbitration subject to the commercial arbitration rules of The Arbitration Act 1996. This arbitration will take place in England, Wales, or Northern Ireland. The parties further agree that any such controversy or claim shall be submitted to one arbitrator selected from the panels of arbitrators of the UK Arbitration Association (i.e. the Chartered Institute of Arbitrators (CIArb) or the London Court of International Arbitration (LCIA)). Each party shall be responsible for its share of the arbitration fees in accordance with the applicable Rules of Arbitration. In the event a party fails to proceed with arbitration, unsuccessfully challenges the arbitrator's award, or fails to comply with the arbitrator's award, the other party is entitled to costs of suit, including a reasonable solicitor’s fee for having to compel arbitration or defend or enforce the award. Notwithstanding the foregoing, either party may refuse to arbitrate when the dispute is for a sum less than £100
The customer shall comply in all respects with all relevant laws, ordinances, rules, and regulations of governmental authorities in connection with this Agreement. This Agreement incorporates the entire understanding and agreement between the Company and the customer. Any modifications to this Agreement must be in writing and signed by both parties. Any waiver of a breach or default hereunder shall not be deemed a waiver of a subsequent breach or default of either the same provision or any other provision of this Agreement. The laws of the United Kingdom shall govern this Agreement. The following signatures constitute a legal and binding Agreement between the Customer and the Company.
LEGAL COMPLIANCE AND DATA PROTECTION
The Company affirms its commitment to compliance with all relevant UK laws and regulations, including the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Customer data is handled with the highest standard of care and in full compliance with legal requirements.